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freeze while opening the app - iphone 6 with newest OS

freeze while opening the app - iphone 6 with newest OS

Plan

Premium

Country

Hungary

 

Device

iPhone 6

Operating System

newest iOS

 

My Question or Issue

 

Most of the time (90% +) the iOS app freezes for 1-2 minutes when i open it, i cant scroll cant do **bleep**. Really frustrating... You cant just "listen some music u paid for, fast", u have to wait till it "unfreezes".... What to do? Yes, i am logged in on multiple devices (my phone with official app, my home pc via installed app and from the webbrowser on my work laptop).

 

Thanks in advance

 

Reply
3 Replies

Hey @vizidiszno! Welcome to the Spotify Community. ^^

 

I'm sorry to hear this.

Have you tried reinstalling your app to see if that fixes this issue? If not here's a step by step tutorial.

 

Let me know how it goes! ^^

Peace

Hi Nico,

 

thanks for the fast answer. Surprisingly it made my app faster than it was before.

When i read you answer i thought, "ahh,again reinstall, it wont**bleep**", but no, this is good. But i have to test it for a few days! Thanks and have a nice day!

 

vizidiszno

@vizidiszno

You're welcome!

A reinstallation of the app can do the trick most of the times. Let me know if that happens again. ^^

 

Peace

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