Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iPhone app keeps syncing my playlist all over again

iPhone app keeps syncing my playlist all over again

I've been using Spotify on my PC and iPhone since May 2014. Not any single problem occured until the last week actually. But since last week, everytime I launch my Spotify app on my iPhone 6 Plus, even though it's already synced for offline availability, the app starts to synch all my playlist again from stratch. And it repeats this process everyday now, deleting all the synced music data and start to sync them again like it was never synced. What's confusing my app, is there any solution to this? 

Reply
2 Replies

Have you tried reinstalling the app and then syncing the playlists again to see if that solves the problem when you open the app up again?

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Absolutely, I reinstalled my app, even reinforced that method with updating my iOS to 8.2 also, but that didn't changed anything at all.

Suggested posts