Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iPhone start shuffle without doing anything

iPhone start shuffle without doing anything

Anyone who knows what to do if Spotify on an iPhone doesn't stop shuffle even if the shuffle button isn't on. I got a premium account and it happens when I don't even push any buttons on the phone (like under a workout). So in the middle of a song it just changes to a song that often isn't even on the same playlist. I've tried a couple of things - It changes device so I switch back to my phone, I tried to restart the app, delete and download the app again which works for a while but it's enoying to have to do it so often. I'll bet there is a simple solution but I just don't get it! Any kind soul that can share their expertis :)? (Sorry for the bad english)
Reply
1 Reply

@Fiiah Did you hit the shuffle play button?

Can you try to:
Restart your Home (Switch your phone off and on again) > Double tap the home button > close the spotify app > toggling on and off the shuffle button > click on any song and see whether you have the same problem
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

Suggested posts