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lost devices

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lost devices

I've been using Spotify premium for 6 months and have two remote devices connected.  One is with Chromecast on a TV and the other is with Chromecast audio through my sound system.  Worked great until today when both devices no longer show up in my Spotify decvice list.  Tried deleting the app from my phone and reloading.  Still no good.

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Accepted Solutions
Marked as solution

Hey @deanC6! Thanks for coming to the community!

 

Could you please check the following?

  • You have the latest firmware installed on your Chromecast device.
  • Your device is connected to the same WiFi network as your Chromecast.
  • You have the latest version of Spotify installed.

Let me know how it goes.

 

Take care!

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Marked as solution

Thanks for your quick comments. Will try it out tomorrow

View solution in original post

2 Replies
Marked as solution

Hey @deanC6! Thanks for coming to the community!

 

Could you please check the following?

  • You have the latest firmware installed on your Chromecast device.
  • Your device is connected to the same WiFi network as your Chromecast.
  • You have the latest version of Spotify installed.

Let me know how it goes.

 

Take care!

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Marked as solution

Thanks for your quick comments. Will try it out tomorrow

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