Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

premium code is not valid.

premium code is not valid.

App Żabka
Reply
2 Replies

“ Niestety, kod Premium wydaje się być nieprawidłowy. Spróbuj ponownie lub skontaktuj się z obsługą klienta. “

Hey! @liubomyr2000 

 

Please check if you have a payment method linked to your plan here. If you see the option to cancel there, feel free to do that as you won't lose any of your remaining Premium time. Once canceled, you can try redeeming the code again. 🙂

 

If the issue persists, I would suggest waiting another month before trying to redeem the Gift Card since there's a possibility that you're close to the 18-month restriction.

 

Keep me updated to continue helping you!

 

Cheers,

ribezaz

ribezazSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts