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songs stop playiong, I see that this is a common issue. Fix it

songs stop playiong, I see that this is a common issue. Fix it

 
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6 Replies

Hi @pturner26! Welcome to the Spotify Community.

 

Does this happen over WiFi, 3/4G or both? Is the music stopping mid-track or at the beginning of the track? Could you also let us know your device, operating system and Spotify version?

 

We'll be waiting for your reply.

Happening to me also on wifi and cellular. Song suddenly cuts off towards the end quite often and then sometimes starts playing a radio station off of the song just playing. Happening on iPhone after latest update 

Thanks @Robbieol

 

Can you let us know if this happens with the song available for the Offline Mode too? 

 

Also, try to reinstall Spotify with these steps

 

Let us know how it goes.

JulianModerator
 
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HI not sure if its the same issue but my iPhone 6S with latest iOS and latest version of SApotify keeps stopping at the end of songs. It wont go to the next song. Seems to happen intermittently, but mostly on my downloaded content.

 

It's been bugging me for months I'm about to unsubscribe. Please help!

 

Have tried everything, reloaded my whole phone twice!!

The song continues to play but the sound stops seconds in.   I can choose another song and the same thing happens.  I am playing on an apple computer.  I am not having any similar issues on other sites.  

Thank you for your help!

 

Hey @vcc610,

 

Thanks for reaching out about this in the Community!

 

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

 

Keep us posted on how you get on with this.

 

Cheers.

AlexModerator
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