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spotify doesn't see my previously uploaded songs

spotify doesn't see my previously uploaded songs

 

Plan

Premium

Country

 

Device

iphone 11

Operating System

(iOS 16

 

My Question or Issue

 

my main account has been stolen. so I close my main account and start a new one. I use family plan so I attacht my new account to family for continuing premium acc.

in my phone there was 9gb downloaded songs but my new account unable to locate and see them. Do I have to download all my songs again ?

and aslo I try to delete and reinstall spotify to get rid of 9gb of downloaded songs. but when I reinstall spotify 9gb of file downloaded again.

Reply
1 Reply

Hi there @xcery! Welcome to the Spotify Community!

Yes! Since the offline content on Spotify is stored on your local device, you'll need to download everything again with your new account.

Hope this helps. Let me know if you meant something else or need further help. 
/Mateus

MateusMSpotify Star
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