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stuck on dowloading

stuck on dowloading

Plan

Premium

Country

Canada

Device

(iPhone 😎

Operating System

(Current IOS build)

 

As the title suggests, starting today, when I added new songs to my library all songs are stuck in downloading mode, I don't know what the issue is. 

 

Reply
1 Reply

Hey there @dmav522

 

Thanks for reaching out about this here in the Community.

 

First up, we suggest that you try logging out and then logging back in to your account twice in a row. This will trigger a sync between your account and device. 

 

If this doesn't do the trick, would you mind giving a different internet connection a go to see if that makes the difference?

 

If the issue persists, could you let us know the exact make/model, operating system and Spotify version of your device?


We'll be waiting for your reply.

EniModerator
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