Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I'm not sure if these two are related, but I'm experiencing two problems:
When a friend sends a song to my Inbox, it doesn't show up in my inbox at all on my iPhone. It does, however, show up when I'm logged into Spotify on my Mac. I can send things to his inbox and he gets them fine, but my Inbox isn't showing any updates since 2012 and he's sent me a few songs this past week.
Also, I'm having problems sharing certain songs. This is an intermittent problem, but I'd say 50% of the time I share a song, it doesn't come up in my Activity feed. I've tried it on my iPhone and on my Mac, and the problem happens on both.