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Who Me Too'd this topic

Frequent login reset

Spotify is requiring that login frequently - almost once every 24 hours on my iPhone (iOS5; current version of Spotify app).

 

I have a premium account and the login requests sometimes come when I am not able to connect to the internet (ie: on the subway).

 

This is a real pain, as I thought the purpose of Premium was the ability to access your music even when you are away from an internet connection.

 

Is there a solution?

 

Thanks,

Dan

 

Who Me Too'd this topic