Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have been an avid Spotify user for months. That has changed with this ridiculous new "update". A couple of days ago, Spotify couldn't detect my iPod Touch 4 on my mac. So, I deleted the app of my ipod touch intending to reinstall it. Big mistake. I can't install it because it states that I need iOS 7.0, which is NOT available for ipod generation 4. I can still use it on my ipad but I don't need it on my ipad. I mostly use spotify when I'm outdoors everyday & I have my ipod touch because my ipad is too inconvienient to carry around. Well, I guess no more spotify.