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Who Me Too'd this topic

No Local Files on Android?? Why would i use Spotify???

 I have a Samsung Galaxy S4 & none of my Local Files will transfer from my PC (at work) or my Mac (at home).  They show up greyed if they are on a playlist, but that's it.  They won't play at all on Spotify, but will play with my Android Music Player. I've tried unistalling & reinstalling Spotify on my phone as well as restarting it. 
 
Also, I'm curious about why some of my songs have info that is greyed out on my desktop version.  There doesn't seem to be any consistency, i.e. two different songs, but from the exact same album & location. 
 
I emailed the "Support Team" & was told "Thanks for your ideas..."  What?? These aren't "ideas". These are problems which probably mean I'll be looking for a different player.  
Who Me Too'd this topic