Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have the 1989 MP3s (legally purchased) that I'm wanting to sync to Spotify, as I do not use iTunes at ALL and 100% of my music is through Spotify.
I am following the instructions but because I think the album information is still on Spotify, I can't sync the files to my iPhone. Since the newest desktop version removed the "device" category I can't just drag the files.
How can I get these files to download to my phone? THEY ARE LOCAL FILES!!!!!!!! I really want to listen to these in shuffle mode with the rest of my music, not isolated within another app.