Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Firstly yesterday it kept STOPPING every time I went from no internet connection to having one. Hey, mobiles do that. That is NO REASON TO STOP PLAYING MY DOWNLOADED PLAYLIST.
Today I am trying to play a downloaded playlist AND IT JUST KEEPS STOPPING TO HAVE A MIGHTY HANG SO THAT YOUR **bleep** SOFTWARE CAN DO ITS OWN AGENDA INSTEAD OF WHAT I ASKED IT TO DO.
FFS STOP WORKING ON YOUR NEW **bleep** FEATURES AND JUST GET THE BASICS TO WORK.