Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I do not understand how to sync my songs onto spotify offline. I want to sync all my songs (around 1000) into offline mode, not just a few on a playlist so I can use them on the go without an internet connection. When I try syncing on my windows computer it only gives me the option to sync online through a playlist and when I try on my iphone it won't sync all the songs. It syncs like 3 then stops even with a stable and strong wifi connection. I'd love any help or advice. Thank you!