Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Tracks Disappearing from My Music

Recently when I've saved tracks or albums to My Music, they only stay there for a short time before disappearing, like I never added them. Even those that I save offline are somehow disappearing off my device. My subscription is up to date and I have enough storage on my phone. I know there is a limit for offline downloading but I have not reached that. Is there a limit for how many songs can be in the My Music section? Even online ones? Or is it simply a glitch in the app?
Who Me Too'd this topic