Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Smartphone crashes when i start Spotify

Hello everyone,

since i updated the Spotify App my smartphone crashes when i start the App. I can start the app then i have a black display with the icon for the menu in the left upper corner and my touch screen as well as the buttons aren't working anymore.

I have a Alcatel OneTouch 6030D with Android Firmware Version 4.1.1 (Jelly Bean).

Tried to uninstall and install the app new but this didn't change anything.

 

Would appreciate any help.

 

Dani

Who Me Too'd this topic