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Who Me Too'd this topic

Music keeps re-downloading

So I have Spotify on my Trio AXS 4G tablet. At-least 3 times a day, when I open the Spotify app it says it is downloading my almost 2,000 songs all over again. I have tried everything, from clearing cache, re-installing the app. All of that. /: I've follow directions given to other users in different threads here as well. It always seems to fix it, until the next day when I go to open the app, it wants to redownload all of the music.

 

I can honestly say, after the three month trial, if this issue is not resolved, I will never be a Spotify customer again. /: I'm not gonna pay for something that doesn't work.

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Who Me Too'd this topic