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hi there, so i recently got spotify premium and read that you need to sync your playlist to listen offline, but i have a problem. while connected to the internet, i hit the "available offline" option on my ipod and then little grey arrows appear next to all the songs in the playlist, but then nothing else happens. i've let it sit like that for a long time but still nothing happens and i can't listen to my playlists offline. am i doing something wrong?