Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Yesterday my Samsung Galaxy S3 automatically updated my Spotify app to the latest update. Much to my horror, the "Search" button in the slideout menu is gone. I searched the app up and down and could not find any way to search. So I resorted to going through the troubleshooting steps of uninstalling the app and shutting off my phone, but it didn't fix anything. Sometimes when spotify is open and my phone sleeps, I unlock the screen and immediately press the menu button and the search button appears. However it disappears after 2 seconds. Is there any way I can fix this, or is it a bug in the code? Please help!
UPDATE: I found out that when I press slightly above the "Browse" button in the main slideout menu in just the right spot, it will go to the search function. It appears that the developers just need to bring down the search button 40 or so pixels because the way it positioned right now makes it invisible for those who don't know it's there.