Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
As the title says, I've purchased a $10 code from Best Buy for one month of Spotify premium. After having entered the code numerous times, double (triple, quadruple having someone else enter it) checking the code for any errors inputting the code, it still hasn't worked. When I returned to the store to ask for a refund, they told me I couldn't and that I need to contact the Spotify customer support. I am very upset. There doesn't even seem to be an email or phone number to call on the website in order to receive help besides this forum. I am requesting help. Please respond. Also, the "help" section on the website relating to not being able to redeem codes contained absolutely useless information other than "try entering it again." I'd like to speak to an administrator as soon as possible please.
Solved! Go to Solution.