Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify App causing lot of mobile traffic

Hi,

 

I reset the mobile data statistic of my iphone on 2015-07-25.

The next time I used Spotify on my iphone was on 2015-07-28.

 

I was going for a run and was listening to a downloaded playlist during that time.

Next day I received a SMS from my carrier that I was charged an other 10 Euros because I have exeeded my mobile traffic for this month.

So I was looking my iphone statistics and I was suprised because Spotify App used 237MB of my data????

The sync over mobile option is and was disabled.

 

Spotify support please explain me what happened here???

 

Thank you

Michael

Who Me Too'd this topic