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Who Me Too'd this topic

My playlists keep downloading to internal casche - zte quartz

I have a zte quartz Android phone, O S is z797cv1.0.0b05

I also have Spotify premium, allowing me to download playlists to my phone. Here's my problem: my playlists keep downloading to internal casche. I have followed the instructions for switching my storage in the FAQ 4 separate times. Each time I have done something different to fix the problem - changing the download quality, removing and reinstalling Spotify completely, removing and reinstalling my SD card. I'm at a loss what to try next. Any suggestions?
Who Me Too'd this topic