Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

spotify fails to launch

About 3 days ago after an update, Spotify stopped working. I am a premium member and am trying to get it to work again. 

 

 

=== START OF TEMPLATE ===


Brief description of the issue:  Everytime i try to start spotify, it goes black, then says "Unfortunetly, SPotify has stopped working"

Steps to reproduce the issue: Pushing the SPotify Icon

  1. First I did this: I completely uninstalled Spotify.Reinstalled it. 
  2. Then I did that I installed Avast Mobile Security to scan my device for viruses. None were found. All files scanned.
  3. I also did this Followed the guide for removal.

What steps you’ve tried already:

Your device and operating system Samsung Avant. Droid 4.2.2

Type of Spotify account you have  Premium

The app version of Spotify you’re using:Latest

 

Last I'm going to try to remove the SD card to see if it makes any difference. 

Who Me Too'd this topic