Every streaming service I use or have used, whether music or podcast just works with wifi, period.  With many back and forths with tech they are saying I must not only open a particular port but I must open a set of ip ranges.  My router does not support this, it does not let me open particular ranges, I can only open the port.  This router has been rock solid and there is absolutely no reason to replace it to play a music streaming service. 

Do they realize most  people don't even know what port forwarding is and they expect them to do this to make Spotify even work through their router(thinking of my parents, they would be lost).  I've been a huge fan of Spotify and a paying customer for some time and I'm sick that I may have to cancel because they are making this so difficult when no other service I've seen requires this.  I can't say how many hours I've spent writing emails to tech support, running up stairs to mess with my router only to be disappointed that I cannot simply sit outside and enjoy some music like it alway used to previously-not to mention never getting gapless playback to work solidly, that is another issue altogether.  Thank for all the great music, I've loved my time with Spotify, but it may finally be time to admit defeat and try another service, we'll see.  Its sad really, I remember signing up the moment they came to the US and was so thrilled with it.

I will say, tech support for the most part has been great, they answer quickly and are detailed and concise and even gave me a free month through all the back and forth emails.