Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Spotify has been extremely slow to open (startup) on my iPod (5th gen, running iOS 9.0.2) for a while now.
It takes easily 15-20 seconds from I click on the spotify icon until it opens properly and I get the menu. And all the while it just displays the Spotify icon on the screen. It gives me a desperate case of annoyed data stress to have to wait that long each time I want to open Spotify!
What could be the problem?