Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941
On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does but with, what seems, a 5-10 minute delay on showing my friend's currently playing songs. Not sure why this is happening and would love a fix.
Also, is there a profiles page/section I am missing on the app? Because currently I have to search for a friend, then click on the search result in order to see their profiles and their shared playlists (where it only shows a fraction of what they actually have). Very frustrating.