Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try to cast to either Chromecast it tries to connect bu- t then crashes.
ios and sporify app are both the latest version. Contacted google and both chromecast have the latest firmware. Google support told me it was a spotify app problem.
I'm very dissapointed that sporify won't connect to the devices.
Questions are:
Is this a know problem?
if so, when is Spotify planning to resolve the problem
if not, what do spotify recommend me to do