Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Update 2016-10-23
Hi there,
I can report good news. Currently the Chromecast works a lot better than when I first posted the problem.
I've subscribed to the beta-firmware-channel for the Chromecast Audio and with that latest version and the last updates of the spotify app - things turned out quiet satisfying. I will observe this for another few weeks and give you information about the situation.
But I have hope again 🙂
Thx and maybe you also wanna try.
Regards.
- - - -
Hello friends,
I'm new to the forum, but need help with my new Chromecast Audio setup and Spotify.
I have the latest Android Version of Spotify installed on a Lollipop phone with Premium Account.
The problem is as follows:
I set up the new Chromcast audio (CA) and it can be discovered by the Spotify-App easily.
But very often, after having connected, it is not possible to play a song.
The app will immediately switch to next without playing.. then to the next.. next.. next.. again not playing.
I don't understand why? Sometimes they work, sometimes not... it's not dependend on the song.. feels like random.
I have to disconnect from CA and reconnect and then it works - but not always?!?!?
When I connect my phone with other apps to CA - it seems to work - so I guess it is a spotify related issue.
Any ideas what to do?
Thx for your support.
Regards