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Who Me Too'd this topic

Upgraded, but still on free account on IOS.

I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success.

 

i have tried contactingspotify via their support system, but I never receive a response, just a customer satisfaction survey a couple of days later with a ticket number. 

 

I'm wondering if this is an issue because I subscribed directly rather than via the App Store? 

 

Any ideas?

 

Thanks. 

Who Me Too'd this topic