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I just switched to a different phone and when I go to download my music, since I always listen offline, it tells me it's waiting to download. It has been stuck like this for a week now and I know that it isn't a space issue since I have 12 GB of space. And I have also unistalled the app multiple times.
I am running 5.1.1 Android and 4.0.0.800 Spotify.