I very much welcome the addition of Chromecast support after all these years, unfortunately on iOS where playing tracks normally or streaming via AirPlay wouldn't be a problem sending my scrobbles to last fm, when I stream to a chromecast, no tracks are scrobbled.
Last FM scrobbling is turned on in my settings and works fine other than when using a chromecast.
I have contacted Spotify support but they are about as useful as talking to a lampost, here is my current transcript between me and Spotify Support, I don't have the initial message I sent them but it was very similar to what I typed above.
Spotify:
Hi there,
Thank you for reaching out to us. We're sorry to hear that you're having problems streaming through your Chromecast. Don't worry, we're here for you.
If you’re having trouble with Spotify and your Chromecast, please check the following:
- You have the latest firmware installed on your Chromecast device. The upgrade is now rolling out and will automatically install on your Chromecast within the next few weeks.
- Your device is connected to the same WiFi network as your Chromecast.
- You’re using the app in a country where Spotify is available.
- You have the latest version of Spotify installed.
Let us know how you get on. If you need more help, please don't hesitate to ask.
Cheers,
Ashley
Spotify Customer Support
Me:
Hello,
Please read my initial question. There's no problem streaming to the chromecast, just that the last fm scrobbling doesn't work.
Thanks
Spotify:
Hello Mike,
Thanks for keeping in touch.
Right now we don’t officially support the integration between Spotify and Chromecast.
We're always looking to bring Spotify to new hardware and devices. But we can’t say at this time when or if any specific releases will be out - we'd hate to let you down with promises we can't stick to!
As soon as we've got something to announce we'll let everyone know via the Spotify blog, so keep an eye out.
Let us know if you have further questions.
Gina
What do you think to this? I think it's pretty stupid that they don't support their own feature. Add it to the list of the absolutely stupid practises of Spotify. Crawl through my post history if you want to see how satisfied I've been over the years lol.
UPDATE:
Hi Mike,
Thank you for coming back to us.
While, as you said, Spotify now supports Chromecast, scrobbling to Last.FM of songs played on Chromecast out of Spotify isn't supported yet. Please rest assured our developers are working on it.
We apologize if our previous message wasn't clear. All your questions are welcome.
Cheers,
Andrea
OK so the first reply looked like some kind of generic keyword detection "Chromecast" autoreply. The second reply claimed the feature wasn't even supported. The third reply claims that their developers are working on it. You've got to force the information out of them it seems. Anyway, it's the 14th of November now, let's see how long it takes to get fixed.
