Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have been having this problem for about a month now. I am a premium user. Whenever it happens I clean install the app and fromat my sd card. I then reinstall the latest version from google play and resync my playlists. About a week later whenever I am offline, I would launch Spotify on my phone and instead of the your music page poping up, the login screen comes up. I have changed sync qualityies etc. but I can't seem to find the preoblem. I do have DU battery saver and DU cleaner installed but I need them or my phone will fill up with space very quickly. I also do have Spotify whitelist so the app doesn't clean it.
My phones version is Android 4.4.4
It is not rooted
the spotify version4.3.0.922
I f you have any other questions let me know please 😜
Solved! Go to Solution.