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I literally cannot do anything else when listening to Spotify. If I try to use another app at the same time (check email, Facebook, browse web, etc) Spotify closes and stops playing. This is especially an issue in the car; I cannot play Spotify through my bluetooth radio and use Maps/GPS at the same time because Spotify will be killed. I cannot do anything but leave Spotify open on the screen and literally not touch anything else on the phone.
I have already tried troubleshoot. I just did a factory reset of the phone, reinstalled Spotify, and it has made no difference at all.