Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I am aware that this issue has been posted before, but it persists after trying all the fixes for it.
I am using a VZW Galaxy S6 with Spotify installed. My last.fm integration was working perfectly unstill it suddenly started throwing the Username/password incorrect error. I triple-checked that my credentials were correct. I checked for trailing spaces. I hit "enter" in the password field with every keyboard I had. I entered fake credentials and then re-entered real credentials. I cleared my app cache.
Not only that, I can't even get the last.fm integration to turn off—if I switch the toggle to off, it switches itself back on when I start playing music and of course it throws the error again.