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Who Me Too'd this topic

Spotify skipping on its own

My spotify account seems to have an unlimited skipping issue, and I don't know how to fix it.
My account reproduced the issue everytime I attempted to solve the problem.
What I tried to fix it:
First I tried moving to a different playlist
After that didn't work I restarted my phone
Next I closed the application on my phone
Finally I logged out of my account and logged back in with no results
I'm using a galaxy S6, running the latest software update 5.1.1
I have a free account
Who Me Too'd this topic