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Spotify likes to crash at random times and it forgets about 30% of the artists I follow whenever I close the application. I have tried getting in touch with Spotify Cares, but they seem to be both clueless and very slow replying to me. Why isn't there a better way of reaching some customer service? I have a Nextbook tablet that I usually run it on, but I'm having trouble no matter what I use. I am very close to switching to Apple Music as I'm sure they wouldn't give me this runaround. I've reinstalled it several times, but no luck.