Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I've noticed it stopped working after I upgraded to marshmallow OS on my HTC M8.
I have the phone on the same wifi network, AND also have it connected to the PC via USB, but it refuses to download local files from the PC.
I have both Spotify apps open (PC and Anddroid).
I have the storage set to my SD card on the phone.
I've tried reinstalls of the app on the phone, wiping the cache, and toggling the download offline switches, but it won't copy over the local files.
It has no trouble downloading the streaming songs quickly.
😞 Please help. This is the main reason I keep using Spotify and paying premium - for these downloads.