Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have an iPhone 5s and a Premium account. For some reason, I can only play songs on my playlists in shuffle mode. And sometimes songs play for only a few seconds (like 30 - 60) and then I can't hear them anymore but it looks like the continue playing I just can't hear them.
I've tried logging out and logging back in.
I've tried uninstalling and reinstalling Spotify and the problem continues.