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Who Me Too'd this topic

SD card destroyed

Was just testing the last update and used the function to transfer my music to the SD.

The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions.

Now my phone won't detect my SD card neither my computer. I lost everything on it and Spotify is downloading all my 800+ songs I had offline. 

Phone: Samsung A5 with stock firmware Android 4.4.2

Premium account. 

Who Me Too'd this topic