Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Cannot play songs non-stop from my playlist. Freezes after playing 2 songs ( Samsung galaxy S7 edge)

 

Hi,

 

       I have been using spotify on a samsung galaxy S4 without any issues. Now, I just upgraded my phone to a samsung galaxy s7 edge and I am running into this issue. My playlist does not play non-stop. For some reason it will stop playing after playing the first and second song in my playlist then will not play the third song. For me to get the third song to play, I will have to unlock my phone then go to spotify then it starts playing automatically. I dont have to hit the play button. Once the phone unlocks you will see spotify go to the next track and starts to play the song. I have uninstalled spotify twice fiddled with all kinds of setting but  I am still getting the same result. I never had this problem with my S4. On my S4, it will play the whole song on my playlist back to back while my phone is locked without any issue. 

This is so annoying! 

Does someone with a galaxy s7 edge running into the same issue?

 

Spotify app version is 4.8.0.1004

Android 6.0.1

Spotify premium 

 

Thanks 

 

 

 

 

 

 

 

 

 

 

 

 

 

Who Me Too'd this topic