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Who Me Too'd this topic

Can't Play Downloaded Music

I've been having issues playing downloaded items. Even though a playlist is marked as downloaded, and the tracks show that they are on the device, they will only play when connected to a network.

 

To confirm, I've downloaded a playlist, then turned off WiFi and cellular data. Nothing happens after playing a track. I also tested by explicitly turning on offline mode. Same issue using both Normal and High download qualities.

 

I've cleared the cache, uninstalled, made sure folders are deleted, robooted, and reinstalled twice without any change. I've also tried downloading to internal storage, instead of using the SD card.  Like I mentioned earlier, I also tried using different download qualities.

 

I'm using an ASUS ZenFone2 (ZE551ML), which is running Andorid 5.0.

 

I have Spotify Premium, and the app version is 4.9.0.992.

 

I assume I'll need to revert to a previous version, but don't currently have that possibility.  Thanks in advance for the assistance/insight.

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