Hi Spotify Crew,

I've found similiar threads about this issue, but the suggested fixes haven't worked.

The problem is that the ongoing notifcation is randomly dissapearing, which in turn removes it from the lock screen. Typically it will happen if the device is locked and there has be no music played for 15mins or so, but I've seen it dissapear when actively using the phone and not playing music for a couple of minutes as well.

It's quite annoying when I'm out riding on the motorbike as I rely on the bluetooth controls to control the playback, which fail if the persistent notification is no longer present.

After the icon has dissapeared, if I close / open the app it seems to continue working again

To fix it I've tried:

- disabling power saving

- excluding spotify from Doze

- making the Spotify notification a "priority"

- removing the lock screen (so the screen just turns off)

Google Play Music seems to be OK

I'm running an LG G4 on Android 6.0

Cheers,

Lindsay