Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi,
I have a problem:
- I setup remote connection so I can control playback remotely from my Mac and use iPad as receiver.
- everything is fully operational unless I pause playback remotely from Mac after iPad gets to lock screen
- iPad goes into status "Unavailable for listening on"
- after this I cannot remotely control iPad unless I unlock it manually again
Is there any solution to be able to remotely pause the playback and then unpause/start it again without the need to go physically to this iPad to unlock the screen?
Thank you!