Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi, I'm not sure exactly when it happened, but my Spotify controls no longer appear on my watch. I can open the application on my watch and choose an album to play without issue, but once it starts playing the controls do not appear at all. Has anyone else experienced this? For more details, I'm using the LG G Watch R running Android Wear version 1.4.0.2576000, paired with the Samsung Galaxy S6 Edge Plus on Android version 6.0.1. My Spotify app is running version 5.2.0.885.