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Waiting to download - Android

I've searched the previous threads and haven't found anything that helps. My account is well below the 3333 download limit. I have 10Gb of free space on my phone. I've restarted my phone. I've forced signed out of all of the instances of my account. I've cleared my cache from my android app. I'm on wifi. I tried allowing downloads over cellular.

All this and I can't get a single song to download. I just keep getting the "waiting to download" message whether I'm trying to download a single song or multiple.

Who Me Too'd this topic