Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

iPhone app login failure

I can't login to my iphone Spotify app. The message that says "Login failed - Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?" pops up. I am loggin in and out fine on my desktop app so I know the password and email are correct. I have separate account from my FB account so FB login failure doesn't apply to me. This same problem is happening to my coworkers as well and it's been couple days. I just upgraded to premium family but I don't think that has anything to do with this login problem. Please solve this issue!

 
 
Who Me Too'd this topic