Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Been wrestling with this for the entire night so hopefully someone can provide some help.
Problem: Attempting to cast from my phone to the Google Cast built in to my TV (Vizio E55-D0) fails with the message "Spotify is not supported on this device right now". However, casting from other streaming apps (Pandora for example) and normal casting works fine.
Other Info:
TV Firmware: v1.0.23 (latest from here https://support.vizio.com/s/article/Firmware-Information-521)
Phone: Android Marshmallow 6.0.1 with latest Spotify 6.0.0.864 armV7
TV Cast Firmware Version: 1.18.60818
Thanks in advance.