Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Brief description of the issue:
When I open the app, I only see 3 icons as oppose to 5. I only see home, search and the profile icons. I'm missing radio and browse icons. The icons I have do not have texts underneath as well.
What steps you’ve tried already:
I tried uninstalling and installing the app but it didnt work,
Your device and operating system (e.g. iPhone 5, iOS 😎 - iPhone 7 10.02
Type of Spotify account you have (Free or Premium): premium
The app version of Spotify you’re using: 6.5.0.1665
Any screenshots, if they can help to explain your issue: attached
Solved! Go to Solution.