Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi,
newbie here with a wierd one for ya!
had Spotify got an account stopped using for about 6-8 months. Recently went back my account everything fine!. Until I tried to install it on the PS4, it just will no install, I have tried to just update no joy, I have restored my licences no joy, i have cleared memory no joy I have even wiped the PS4 to factory default guess what....? No joy. My PS4 is still connected by name on my Spotify account, I just cannot get the app to install, it downloads attempts to install then ...."Spotify ! Cannot Install"
with a download bar on screen with a cross through it.
any ideas?
thanks in advance